Our Commitment
EBUS Edge is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Accessibility Features
Our website includes the following accessibility features:
- Keyboard Navigation: All functionality is available using a keyboard
- Screen Reader Compatibility: Proper semantic HTML and ARIA labels for screen readers
- Text Alternatives: All images include descriptive alt text
- Color Contrast: Sufficient contrast ratios between text and background
- Resizable Text: Text can be resized up to 200% without loss of functionality
- Clear Navigation: Consistent and predictable navigation structure
- Focus Indicators: Visible focus indicators for keyboard navigation
- Skip Links: Skip navigation links for screen reader users
Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver)
- Screen magnification software
- Speech recognition software
- Alternative input devices
Browser Compatibility
Our website is optimized for the latest versions of:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
Known Limitations
Despite our best efforts, some content may not yet be fully accessible. We are actively working to address these limitations:
- Some third-party embedded content may not be fully accessible
- Older PDF documents may not meet current accessibility standards
- Some complex data visualizations may require alternative formats
Ongoing Efforts
We are committed to continuous improvement and take the following measures:
- Regular accessibility audits and testing
- Training our team on accessibility best practices
- Including accessibility in our design and development process
- Gathering feedback from users with disabilities
- Updating our accessibility statement as improvements are made
Third-Party Content
Some content on our website may be provided by third parties. While we strive to ensure all content is accessible, we cannot always control the accessibility of third-party content. We encourage third-party providers to make their content accessible.
Accessibility of Documents
We aim to provide accessible documents in formats such as:
- Tagged PDFs with proper structure
- HTML versions of documents
- Plain text alternatives
- Alternative formats upon request
Mobile Accessibility
Our mobile applications and responsive website are designed with accessibility in mind, including:
- Touch target sizes appropriate for users with motor impairments
- Compatibility with mobile screen readers
- Responsive design that works across different screen sizes
- Support for device accessibility features
Feedback and Contact
We welcome your feedback on the accessibility of EBUS Edge's services. Please let us know if you encounter accessibility barriers:
- Email: accessibility@ebusholding.com
- Phone: +233 (54) 334 0697
- Mail: EBUS Edge Accessibility Team, Accra, Ghana
We aim to respond to accessibility feedback within 5 business days and will work with you to provide the information in an accessible format.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may file a formal complaint through our customer service channels or contact relevant regulatory authorities in your jurisdiction.
Technical Specifications
The accessibility of our website relies on the following technologies:
- HTML5
- CSS3
- JavaScript (with graceful degradation)
- WAI-ARIA
Assessment Approach
EBUS Edge assessed the accessibility of our website through:
- Self-evaluation using automated testing tools
- Manual testing with assistive technologies
- Third-party accessibility audits
- User testing with people with disabilities
Updates to This Statement
This accessibility statement was last reviewed and updated on January 15, 2024. We review and update this statement regularly to reflect our ongoing accessibility improvements.